Quick Solution when Citrix XenApp Rollup 6 or Installation hangs during update

11 10 2010

Hi Again!

Before i explain my solution, Citrix has posted a solution that is more complex than what i offer here,

the CTX articles are:

http://support. Citrix.com/article/CTX114691

refer to Shawn bass’  great explanation of this issue:

http://www.shawnbass.com/Blogs/tabid/58/EntryId/130/Odd-issue-with-Citrix-hotfix-that-hangs-on-COM-Registration-of-CitrixLogServer-dll.aspx

which led Citrix to create a special MST (MSI Transform file)

http://support.citrix.com/article/CTX113639/

This also happened in our environment, the installation stalled and hung, i ran it using msiexec logging and thanks to Shawn’s excellent i had an idea, which eventually made it all much more simpler Read the rest of this entry »

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